Cancellation Policy

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A minimum of 8 hours notice is required to cancel or reschedule any session.

• Cancellations made within 8 hours of the session will result in loss of that session

• No-shows will result in loss of that session

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Group Training

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• Group sessions cannot be rescheduled or credited if missed

• Each athlete’s spot is reserved in advance, and missed sessions are forfeited

• Consistent attendance is expected to maintain group structure and development

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Private Training

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• Private sessions may be rescheduled with more than 8 hours notice

• Late cancellations and no-shows will result in loss of that session

• Sessions are designed to be consistent and scheduled in advance

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Gym & Facility Policy

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• Facility bookings are secured in advance and are subject to third-party policies

• Odyssey Athletics reserves the right to enforce stricter cancellation terms when required by facility bookings​

Session Validity

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• All session packages must be used within 45 days of purchase

• Expired sessions will not be refunded or extended unless approved

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Payments

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• All payments must be completed within 72 hours of invoice

• Failure to complete payment will result in removal from scheduled sessions until payment is received

• Late payments may be subject to a late fee

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Exceptions

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• Emergencies may be considered at Odyssey Athletics’ discretion

• Exceptions are not guaranteed and will be handled on a case-by-case basis